Account Manager
About The Role
- Account Manager position is a quota-carrying position; you will own the full sales cycle from building relationships with key stakeholders to negotiation and contracting.
- Proactively own and manage a portfolio of SMB, Mid Market and enterprise-level accounts, becoming their trusted advisor and influencer.
- Proactively build and identify opportunity signals and generate expansion opportunities (up-sell, add-on, cross-sell, etc.)
- Possess a comprehensive understanding of monday.com solution and connect that knowledge directly to customer ROI
- Consult with customers on their internal processes and challenge leaders to drive change across their organization.
- Create and implement internal promotion programs within customer organizations to generate awareness and drive usage of monday.com.
- Partner with others at monday.com to ensure successful account management and surface customer inputs back.
Your Experience & Skills
- A minimum of 2 years of B2B SaaS sales, account management or consulting experience working with large, enterprise-level accounts
- Proven experience as the owner of the full sales cycle, from identifying expansion opportunities to building the relationships with key stakeholders to negotiation and contracting
- Prior experience in Strategy consulting - advantage
- Strong customer-facing and presentation skills with the ability to establish credibility with executives
- Superb written and verbal communication skills
- Positive attitude, empathetic, and energetic
- BA or BS degree