IT Support
Job Specification:
- Management and support of IT equipment and phones for all staff
- Being the first point of contact and support for all IT issues that arise
- IT infrastructure and security across Keyence UK & Ireland’s offices
- The ordering and inventory control including, but not limited to IT and phone equipment
- Installation of IT workstations via software distribution (PC systems, laptops, operating systems and company specific software)
- Support of problems with various Microsoft components
- Various IT projects including company intranet and new system implementation
- Basic level network infrastructure support and management
- Management of Active Directory, Exchange, Windows 10 / 11 and Office365. With 3rd line escalation when required.
- IT supplier related activities e.g., Procurement
Personal Requirements:
- Attention to detail and logical
- Excellent written and spoken English
- Interest in project work
- Flexible and resilient
- Optimum time management and able to effectively prioritise tasks
- Proactive
- Strong analytical skills
- Problem-solving skills, creativity
- Team and service-oriented
- Willingness to learn
- Integrity: The role requires appropriate handling of confidential, sensitive information
Qualifications and Experience:
- Degree educated (IT/Business with IT)
- Able to effectively analyse and communicate data and software
- Successful management of projects within previous role
- Experience in a similar role is desirable
- Must hold a full driving licence
- Must be eligible to work in the UK by the time the role commences.
Package:
- Starting Salary £28k + Area Allowance (£2,700)
- Quarterly Bonus
- Advanced Company Pension
- Life Cover
- Private Healthcare (including audiological, dental and optical cover, as well as subsidised Gym Membership)
- Full Expensed Travel and Accommodation