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Graduate Claims Technician

Pro Global
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Pro Insurance currently has some exciting new opportunities for Graduate Claims Technicians to join our Legacy Claims Team, processing claims to support an existing client.

 

Pro currently has UK office locations in London, Glasgow, Gloucester, Horsham and Liverpool and operates a hybrid working model. The majority of this role will be working at home with travel to your local office on a weekly basis, and other offices as and when required.

 

Purpose of Role

  • Reporting to the Claims Manager, the Graduate Claims Technicians will handle a caseload EL/PL disease and illness claims under supervision, including, but not limited to, the following:-
    • NIHL
    • HAVs
    • Pleural Plaques
  • Liaising with solicitors and brokers
  • Managing all diaries and post within the agreed SLAs
  • Developing effective business relationships internally and externally
  • Maintain accurate records for auditing and regulatory purposes
  • Identifying potential fraud
  • Proactively support the team in their achievements and overall business objectives
  • Provide technical advice and guidance to external clients
  • Oversight of PLF in respect of any litigated claims to ensure the case strategy is appropriate
  • Contribute to projects relevant to the sub vertical
  • Strengthen Client Relationships
  • Represent Pro in a Professional manner to both peer and potential marketplace acquaintances

 

Knowledge and skills

 

•           Ability to work to strict deadlines

•           Ability to manage competing commitments

•           Effective communication skills

•           Knowledge of claims handling concepts, such as the tort of negligence, and English legal system

•           Adaptable to change

•           Strong relationship building skills and a professional and approachable manner

•           LLB (Hons) or Graduate Diploma in Law (GDL or CPE essential)

•           LPC advantageous 

•           This role would suit someone who enjoyed the study of the Tort of Negligence and/or English legal system modules.

 

Starting salary of up to £23000.00 and a generous benefits package, that includes:

• Life Assurance – 4 x base salary

• Income Protection – 50% of base salary

• Private Medical Insurance – single cover provided as core. Policy currently with Vitality Health

• Holiday – 25 days, plus bank holidays, and discretionary day off for your birthday

• Pension - The Company will provide contributions of up to 10% depending on your contribution

Additional benefits over and above the core as outlined above can be bought via our flexible benefits platform.

 

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