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Graduate Technical Consultant

Chirpy Heat
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The Company

Chirpy Heat is a leading provider of heat network consultancy in the housing sector aiming to deliver simply better heat networks for customers, landlords and the environment.  We are purpose-driven business who take looking after our people and the planet as seriously as profit.

We work on all aspects of heat networks – both communal and district schemes - to improve their performance for clients and customers including: 

  • Strategy and approach
  • Performance and design
  • Data and data management
  • Metering and billing
  • Regulation and compliance
  • Management and governance
  • Customer communications

We are a friendly, dynamic business with a work ethos based on problem solving, collaboration, innovative ideas, creative solutions and enthusiasm.  

Our Vision: To deliver simply better heat networks. For clients, for customers and for the low carbon future

Our Mission: High quality, independent and innovative support for property managers with one aim; creating simply better heat networks.

Our Purpose:

  1. To help create the affordable, low carbon future for all of our homes.
  2. To provide advice that is independent and focused on the needs of our clients and their customers.
  3. To keep learning about the challenges of housing and property management and what that means for our business.
  4. To help housing and heat network managers to bridge the information, knowledge and experience gap that prevents them from delivering better, lower cost, lower carbon services to their customers.
  5. To be an advocate and champion for housing and heat network managers in the heat network sector, regulators and government.
  6. To share our passion with clients, their customers and the Chirpy Team for the delivery of affordable heating and homes for everyone, particularly those in underserved communities.

Our Clients: Our clients are housing and property managers that operate heat networks, with a focus on networks that serve social housing with end customers on low incomes and in underserved communities. This includes, but is not exclusive to, Housing Associations, Local Authorities and Managing Agents.

Further information about us and our work is available at Chirpy Heat.

Our sister business

Chirpy Heat has a sister business, Uniti Heat.  Where Chirpy Heat focusses on existing heat networks, Uniti Heat looks to support the housing sector with their newbuild schemes. Your role will include delivering projects for Uniti Heat, although you will be a Chirpy Heat employee.

The Role

The Graduate Technical Consultant will be an important member of the Technical Team, supporting the delivery of technical services including heat network optimisation projects, decarbonisation studies, asset reviews, acceptance testing, meter feasibility site visits as well as other technical services to be developed in line with incoming heat network regulation. 

The role will require national travel, including overnight stays to undertake heat network site visits. These would be discussed beforehand to ensure they suit your personal circumstances. 

While this is a full-time role, we also welcome applications from people looking for part-time, compressed or flexible hours, with a minimum contract of 4 days / 30 hours per week. 

All our staff work at least some of the time at home.  We have an office in Southwell, Nottinghamshire, however many of our team are located across the UK and work remotely. 

The Benefits

In addition to an attractive salary, we also offer all staff an attractive benefits package which includes:

  • 6% contribution to your pension
  • Discretionary profit and performance-related annual bonus
  • Flexible working with time off in lieu
  • 25 days leave, an additional day off for your birthday plus Christmas closing
  • Cycle to work scheme
  • EV car leasing
  • Learning and training opportunities to meet your ongoing development needs

Duties & Responsibilities

Site visits

  • Support site surveys using our systematic checklists and in line with recognised standards such as CIBSE CP1, across new build and existing heat networks, and the connection of buildings to larger district heating schemes.  This will include:
    • Optimisation surveys
    • Meter feasibility surveys
    • Decarbonisation surveys
    • Asset reviews
    • Acceptance testing
  • Liaise with onsite client and contractor staff
  • Engage with end-customers where needed, including surveying their homes.
  • Ensure the health and safety rules are followed at all times.

Report writing

  • Support our techno-economic analysis and report writing for clients.
  • Data gathering, input and analysis
  • Liaise with product manufacturers and other supply chain stakeholders.

Client liaison 

  • Help to maintain effective working relationships with clients, including attending online and in-person meetings, helping to produce reports and identifying opportunities to exceed client requirements.

Team working 

  • Collaborate with the Data and Consultancy teams to identify opportunities for service improvement, adding client added value and improving Chirpy Heat’s offering.
  • Support business development by identifying potential new clients/ contacts and partnership opportunities
  • Liaise with external partners to raise awareness of the work of Chirpy Heat
  • Attend networking events to represent Chirpy Heat and our clients.
  • Contribute to proposals for technical services.
  • Contribute to our website, blog and social media content, including case studies.

Knowledge & Understanding

We have included details of the experience, knowledge and personal attributes we are seeking in the table below.

We are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your knowledge and experience doesn’t align perfectly, we encourage you to apply anyway or to get in touch to discuss the position further. You may be just the right candidate for this or other roles.

Notes

  • This job description may be revised in the light of changes or developments which may occur after discussion with the post holder.
  • The duties and responsibilities outlined above are to be regarded as broad areas of responsibility and do not necessarily detail all tasks which the post holder may be required to perform.
  • The post holder will undertake such other duties as may be required commensurate with grade and experience.
  • The post holder will use all equipment and carry out all duties in a safe manner in compliance with current health and safety legislation and regulations.

Essential Criteria for Role

Qualifications

  • Degree level education or equivalent professional experience

Experience/ Knowledge

  • Experience of managing and delivering your own projects.
  • Experience of working in a varied and changing environment, and demonstrating initiative and self-direction
  • Ability to identify opportunities for new projects and to develop optimum project teams
  • Clear writing and analysis skills
  • Good working knowledge of MS Office, especially Outlook, Word and Excel

Personal Attributes

  • Proactive
  • Ability to manage time and resources across multiple projects and deadlines
  • Ability to work autonomously, creatively and to prioritise your work.
  • Positive, flexible attitude and willingness to support colleagues with their work
  • Great attention to detail
  • Ability to develop and maintain great relationships with clients, and a firm commitment to helping them deliver low cost, low carbon, reliable heat networks.
  • Great communication skills
  • Strong commitment to high quality work.
  • Commitment to environmental issues.

Desirable Criteria for Role

Experience/ Knowledge

  • Heat network, housing or sustainability knowledge or experience