Electoral Services Officer

Job description

About us at Hounslow

We’d love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be.

We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we’ve built strong partnerships which have transformed how we serve one of London’s most diverse boroughs. Hounslow is the world in one place and full of potential.  We are stepping up for our residents like never before.

About our Commitment to Diversity and Inclusion

We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock.  All our work has equality, diversity and inclusion at its very heart, best articulated in “Harness the Mix”.  It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community; we have a diverse workforce and we are committed to being an inclusive employer.

We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.

As part of this and under our commitments as a Disability Confident Employer, we make reasonable adjustments to accommodate our candidates.  There’s space for you to tell us what you need within our application form.

Our Benefits

If you join us, you’ll have access to a range of employee benefits.  Read more about these here.

About The Role

We are looking for a team player to join a busy, high performing elections team who has excellent communication and organisational skills, able to work methodically with a high level of accuracy and a keen eye for detail.

Supporting the delivery of elections will include tasks such as recruiting and training temporary staff, booking and set up of polling stations, the delivery of the counting of votes, opening of postal votes, producing accurate documentation, assisting in developing promotional strategies and public engagement events in order to encourage registration and participation.

About The Team You’ll Be Working In

This role places you at the very heart of elections, ensuring all processes run smoothly. Working as part of a small team dedicated to high-quality service, you will help compile and maintain our statutory electoral registers, oversee the annual electoral registration canvass and administer elections and referendums. 

The team work closely with departments from across the organisation and co-ordinate projects as well as working with other electoral services teams across London and the UK.

About You

To be successful you will need to demonstrate the following skills:

• Strong verbal and written communication skills coupled with a willingness to go that extra mile.

• The ability to work to tight deadlines.

• The ability to effectively forward plan and take responsibility for your work.

• Excellent ICT skills and the ability to adapt to new systems and technology.

There will be a requirement to work additional hours at peak periods (including evenings and weekends). Due to the nature of the role, there will also be restrictions on when annual leave can be taken.

Essential for the Role

Enhanced DBS check is required for the role.

The key information you need about the role should be in the Role Profile, but if you have any further questions about the role, please contact:

Email: Ella.Nappin@hounslow.gov.uk  or Kully.Tumber@hounslow.gov.uk

Telephone: 0208 583 2213

Interviews for this job will be held during week commencing 10th June 2024.