Junior Product Safety Manager (all genders) - maternity cover
THE ROLE & THE TEAM
Zalando’s Product Quality and Safety department is looking for a Junior Product Manager to help us become the Starting Point for Fashion while creating an experience of trust for our customers and ensuring products offered on our website are compliant with European legislation and safe at all times.
INCLUSIVE BY DESIGN
At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring - we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, or marital status from your application. We only assess candidates on their qualifications and merit.
We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process.
do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-strategy
Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups
WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)
- You will be part of a high performing team of experts, required to work with vigor, agility and open mind while excelling in handling product safety matters.
- You’ll liaise with a wide range of internal & external stakeholders while responsible for executing established monitoring of customer complaints & incident management processes.
- You’ll maintain standard operating procedure documentation, conduct investigations, coordinate testing, inhouse external testing and inhouse spot check reviews to ensure only safe products are offered on Zalando website.
- You’ll monitor and actively track your process performance, defined KPI while proactively addressing any non-conformities identified and implementing improvements under Senior guidance.
- You’ll support the continuous improvement compliance initiatives for your area of responsibility to ensure a robust standard process.
WE’D LOVE TO MEET YOU IF
- You have a working knowledge and good grasp on the EU legal requirements applicable to Zalando product range: General Product Safety Directive, REACh Directive (Registration, Evaluation, Authorisation and Restriction of Chemicals), RoHS Directive, (Restriction of Hazardous Substances) or Toys Safety Directive.
- You understand product lifecycle, consistently demonstrate strong analytical, planning and problem solving skills with the declared intention to drive prevention & improvement initiatives.
- You are curious to develop regulatory and technical knowledge for additional product categories or markets.
- You have excellent stakeholder management, communication and presentation skills in both written and spoken English.
- You are a proficient user of Gsuite, MSOffice (Excel, PowerPoint, MS Word), project management applications.
OUR OFFER
- Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
- Employee shares program
- 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners
- 2 paid volunteering days a year
- Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration
- Work from abroad for up to 30 working days a year
- 27 days of vacation a year to start
- Relocation assistance available (subject to prior agreement)
- Family services, including counseling and support
- Health and wellbeing options (including Gympass)
- Mental health support and coaching available
- Drive your development through our training platform and biannual peer-to-peer review