Technical Sales Engineer / Sales Advisor - Hybrid Working
We are looking for someone with knowledge and experience in board level electronic components and confident talking to customers either via phone or email. We are looking for someone who is able to support our customers with their queries relating to electronics. Whether it's a replacement component they are looking for, or ideas on what would be the best product for a specific task, you will be making a difference!
Our team pride themselves on the products and services they offer to the customer regardless of the function, that’s why we are recruiting an enthusiastic, results driven team player to join our team in an ever changing technology focused industry.
Along with offering a competitive salary package, we also offer:
- A supportive and diverse team environment where everyone really is working toward the same goal.
- A strong open door policy within senior management
- An environment where you will be given the tools and opportunities to further your career
- Pension scheme
- 25 days holiday plus bank holidays
- Flexible home working
- Cycle to work Scheme
- Reward schemes
- And more..
What You Will Be Doing:
- Assisting both internal and external customers by:
- Identifying product based on description and also supplier, competitor and manufacturer part numbers
- Identifying exact or recommended substitutes for obsolete, non-franchised or out of stock parts
- Locating data sheets or other specific information required for our products
- Recommending associated products
- Recommending products based on functional requirements or key parameters
Essential Skills needed in this role:
- Knowledge and experience of Electronic Components
- Excellent communication skills and ability to build rapport and relationships with customers in order to give excellent service, identify opportunities and maximize sales.
- Able provide post sales support on key agreed products
- Comfortable with Microsoft Office, and able to capture in the CRM system details of the customer and parts discussed in order to measure revenue conversion in order to measure team and personal performance to target
- Driven and able to take responsibility for own personal development in order to increase knowledge in key areas, enhance rapport building and sales skills and in turn give an excellent service to customers:
The Ideal Person:
- Passionate about electronics and technology
- Customer focused
- Strong commercial acumen
- Great communicator
- Always pushing to learn more
Why Join Our Team?
In addition to working within a recognised industry leader and offering support at the heart of what our customers do, you will join a world-class team. A team where true success doesn’t come from products. It comes from its people. People like you! Our organisation offers challenging careers, competitive total rewards packages, strong core values, excellent culture and a diverse workforce.